Gently does it… A look at how digital solutions are easing the rental arrears dilemma

The new Covid-19 world has brought about unprecedent changes in how we operate, personally and professionally, as well as seeing principles that support an ‘in it together’ philosophy grow in popularity. ‘Collect with Care’ and the ‘Nudge Theory’ are two examples of practices that are fast becoming the new-norm in relation to addressing escalating arrear concerns. Payments expert PayPoint, explore how the housing sector can benefit from responsibly engaging with customers by reducing payment friction and introducing flexible digital payment terms.