Conference programme 2022

Keynote - Delegate only

Masterclass and Housing management – Delegate only

Future of Living - Delegate only

The Fringe Festival Stage - Open to all

Unlock Net Zero stage - Open to all

Connected Futures Stage - Open to all

Knowledge Stage - Open to all

PfH Live - Open to all

Insight Stage - Open to all

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NO SESSION AVAILABLE

09:00 - 09:45

Future of Living - Delegate onlyWelcome to Manchester

Speakers

Cllr Bev Craig

Leader

Manchester City Council

Richard Donnell

Executive director

Zoopla

09:30 - 10:00

Keynote - Delegate onlyConference opening and welcome address

Speakers

Gavin Smart

Chief executive

Chartered Institute of Housing

09:30 - 10:20

Unlock Net Zero stage - Open to allNet zero now: action, scale and momentum

Speakers

Selvin Brown MBE

Director, net zero building domestic

Department for Energy Security and Net Zero

Stephen Baker

Managing director

Goram Homes

09:30 - 10:15

Knowledge Stage - Open to allBuilding Safety, underpinning delivery through an effective digital strategy

Speakers

David Webb

Managing Director Property & FM

Totalmobile

Liz Oliver

Safer homes & neighbourhoods director

Hyde Group

09:30 - 10:15

Connected Futures Stage - Open to allFuture gazing: what are the major technology trends shaping the future of housing?

Speakers

Kishore Rajendran

Chief technology officer for housing and regional government

Microsoft

Jenny Danson

Non Exec Director

Disruptive Innovators Network

09:30 - 10:15

Insight Stage - Open to allThe hard truths of fire safety in the social housing sector

Speakers

Giles Holley

Pre-construction director

Harmony Fire

Connor Mitchell

Senior Fire Safety Consultant

Harmony Fire

09:30 - 10:00

The Fringe Festival Stage - Open to allTaking Futures forward, our journey to 2024

Speakers

James Ballantyne

Chair

CIH Futures

Halisha Kaur

Chair/New Business Development Manager

CIH Futures/BDHT

Dean McGlynn

External Affairs Manager

National Housing Federation

+11

09:45 - 10:45

Future of Living - Delegate onlyPride of place: creating beautiful, affordable housing for generations to come

Speakers

Shamez Alibhai

Managing director and head of community housing

Man Group

David Cowans

Former chief executive

Places for People

Frank McCafferty

Director of repairs and assets

Wheatley Group

10:00 - 10:30

PfH Live - Open to allProcurement Bill – new compliance requirements

Speakers

Andrew Millross

Partner

Anthony Collins Solicitors

10:00 - 10:30

Keynote - Delegate onlyHousing sector research address

Speakers

Nicholas Holt

Director

RESAM Consulting Ltd

Yogeta Partridge

Director

RESAM Consulting Ltd

10:00 - 10:15

The Fringe Festival Stage - Open to allThe importance of purpose driving forward decisions

Speakers

Cllr Bev Craig

Leader

Manchester City Council

Halisha Kaur

Chair/New Business Development Manager

CIH Futures/BDHT

10:30 - 11:15

Insight Stage - Open to allThe truth is out there – turning data into outcomes

Speakers

Adam Borrie

Senior consultant

ARK Consultancy

Kieran Colgan

Director

ARK Consultancy

Adrian Redmond

Senior Consultant

ARK Consultancy

Audrey Taylor

Director of business development

3C Consultants

10:30 - 11:15

Connected Futures Stage - Open to allTransforming your ESG reporting

Speakers

Julian Beaney

Business services director

Orbit

Jenny Danson

Non Exec Director

Disruptive Innovators Network

10:30 - 11:20

Unlock Net Zero stage - Open to allNet zero now: true collaboration, tangible outcomes

Speakers

Emma Harvey-Smith

Programme director

Green Finance Institute

Andrew Spencer

Zero Carbon Solutions Director

Equans UK & Ireland

Donna Williams

Group director of sustainability and climate change

Sanctuary

10:30 - 11:15

Knowledge Stage - Open to allOvercoming the challenge of anti-social behaviour in green spaces

Speakers

Andy Moore

Partner, head of anti-social behaviour and leasehold (social housing)

MSB Solicitors

Rebecca Bryant OBE

Chief executive

Resolve ASB

Insp. Andrew Baker

Inspector

Cheshire Police

10:30 - 11:15

The Fringe Festival Stage - Open to allMaking lives better: exploring the ambitions and achievements of the Wheatley Group Foundation

Speakers

Lynne Mitchell

Director

Wheatley Foundation

Paddy Gray

Professor

The Wheatley Group

Stuart Darroch

Director of communications and marketing

The Wheatley Group

11:00 - 11:45

Masterclass and Housing management – Delegate onlyThe new building safety reforms – re-establishing confidence in the system to ensure that tenants feel, and are, safe in their homes

Speakers

Michael Hill

Business development manager

Tpas England

Lorna Stimpson

Chief executive

LABC

Andrew Little

Partner

Baily Garner

Niall O'Rourke

Director of Safer Building

MTVH

11:00 - 11:30

PfH Live - Open to allThe golden thread from procurement to benefits realisation

Speakers

Julia Mixter

director of transformation

Raven Housing Trust

11:00 - 12:00

Keynote - Delegate onlyPredicting the unpredictable: what is the effect of the ever changing political landscape on people, places and principles?

Speakers

Lord Daniel Finkelstein

Journalist and political commentator

Owen Jones

Journalist, author and political commentator

Sonia Sodha

Chief leader writer and columnist

The Observer

11:00 - 12:00

Future of Living - Delegate onlyFuture Homes Standard 2025 – procuring for the practical transition

Speakers

Becci Taylor

Director

Arup

Graeme Culliton

Director of PreConstruction

Boklok - Skanska

Graham Sibley

Director

Building Strategies

11:30 - 12:20

Unlock Net Zero stage - Open to allSecuring the funding to make net zero a reality

Speakers

Anne Costain

Director of Corporate Finance

Stonewater

Gary Clay

Head of operations (Midlands)

Novus Property Solutions

Louise Leaver

Partner

Bevan Brittan LLP

11:30 - 12:15

Knowledge Stage - Open to allManaging a Housing Crisis through Relocation

11:30 - 12:15

The Fringe Festival Stage - Open to allHeating or eating? How landlords can help residents in fuel poverty

Speakers

Sam Collier

Head of market intelligence

HomeLINK

Dr Danielle Butler

Senior research and policy officer

National Energy Action

Terry Tasker

Resident and member of

Social Housing Tenants' Climate Jury

11:30 - 12:15

Insight Stage - Open to allThe pivotal role of data: Ensuring residents are kept safe in their homes and their voices never go unheard

11:45 - 12:15

Masterclass and Housing management – Delegate onlyLiving at the edge of your ability

Speakers

Ebony-Jewel Rainford-Brent

World Cup winning cricketer and motivational speaker

Greg Reed

Chief executive

Places for People

12:00 - 13:00

Future of Living - Delegate onlyInclusive design to deliver homes and places that work for all

Speakers

Vanessa Dockerill

Aldwyck Housing Group

Fara Muneer

hEAD

CAE

Selasi Setufe

Senior architect & innovative sites programme manager

Be First Regeneration

12:00 - 13:00

Keynote - Delegate onlyChallenges for the sector - 2022 and beyond

Speakers

Emran Mian

Director general

Department for Levelling Up, Housing and Communities

Kate Henderson

Chief executive

National Housing Federation

James Prestwich

Director of policy and external affairs

Chartered Institute of Housing

Paul Price

Chief Executive

ARCH

12:15 - 13:00

Masterclass and Housing management – Delegate onlyImproving the health of the sector for all

Speakers

Aileen Evans

Group Director Of Operations

Grand Union Housing Group

Jeanelle de Gruchy

Deputy chief medical officer

and co-lead of the Office for Health Improvement and Disparities

Fay Shanahan

Corporate Director of Operations

whg

Tapiwa Mtemachani

Director of transformation and partnership

NHS Black Country ICB

12:15 - 13:00

Connected Futures Stage - Open to allThe future of customer service

Speakers

Matt Ballantine

Former head of technology and transformation

RHP Group

Amanda Leonard

Consultant

CHP

David Atherton

Director of customer experience

AO.com

12:30 - 13:20

Unlock Net Zero stage - Open to allPeople at the heart of the transition

Speakers

Sarah Humphrys

Co-founder

AimHi Earth

Tina Mistry

Relationships manager

AICO

Terry Tasker

Resident and member of

Social Housing Tenants' Climate Jury

Paul Richards

Group customer services director

Orbit

12:30 - 13:15

Knowledge Stage - Open to allConnected communities: Can adopting a data driven approach truly help reduce risk and protect residents?

12:30 - 13:15

The Fringe Festival Stage - Open to allMaking sense of the political landscape

Speakers

Lord Daniel Finkelstein

Journalist and political commentator

Sonia Sodha

Chief leader writer and columnist

The Observer

Owen Jones

Journalist, author and political commentator

12:30 - 13:15

Insight Stage - Open to allHow can housing associations harness the opportunities created through the retrofitting agenda and to rebuild trust in building and managing quality, safe and efficient homes that are fit for the future?

Speakers

Jenny Riddell-Carpenter

Board director

Cavendish Advocacy

Doug Bacon

Head Of Commercial

Home Group

Jessica Levy

Director of communications

Federation of Master Builders

Karin Stockerl

Director of Assets and Sustainability

Optivo

13:30 - 14:15

Insight Stage - Open to allSprinkler legislation in Wales - lessons learned, knowledge shared

Speakers

John Newman

Chairman & Joint owner

RSP Fire Sprinkler Systems

13:30 - 14:15

The Fringe Festival Stage - Open to allTransforming lives and communities through sport

Speakers

Eloise Moller

Department head health and sport

Single Homeless Project (SHP)

Sam Sainsbury

Sports manager

Single Homeless Project (SHP)

Geoff Thompson MBE

Deputy chair

Birmingham 2022 Commonwealth Games Organising Committee

13:30 - 14:15

Knowledge Stage - Open to allDigital Switchover: Replacing hardwired alarm systems in supported housing in practice

Speakers

Jonathan Cohen

Project manager

One Manchester

14:00 - 15:00

Keynote - Delegate onlyIn conversation with the Regulator of Social Housing

Speakers

Fiona MacGregor

Chief executive

Regulator for Social Housing

Paul Fiddaman

Chief executive

Karbon Homes

14:00 - 14:45

Connected Futures Stage - Open to allThe Residents’ Voice: the very real impact of the rising cost of living and what we can do

Speakers

Aileen Evans

Group Director Of Operations

Grand Union Housing Group

Gavin Smart

Chief executive

Chartered Institute of Housing

Alistair McIntosh

Hater of forms

Housing Quality Network

14:00 - 14:45

Masterclass and Housing management – Delegate onlyHousing rights for migrants and new arrivals

Speakers

Bridget Young

Director

NACCOM

Sam Lister

Policy and practice officer

CIH

Siobhan Taylor-Ward

Social welfare and housing solicitor

Vauxhall Law Centre

14:00 - 15:00

Future of Living - Delegate onlyBoosting housing supply through innovative partnerships

Speakers

Shamez Alibhai

Managing director and head of community housing

Man Group

Sarah Allan

Head of architecture

Department for Levelling Up Housing and Communities

Emma Fletcher

Managing director

Evera Homes

14:15 - 15:15

Unlock Net Zero stage - Open to allGoodbye gas: how should we heat our homes?

Speakers

Neil Waite

Director

NetZero Collective

Charlotte Large

Strategy, policy and innovation director

EQUANS

Andy Cameron-Smith

Editorial lead

Unlock Net Zero

14:30 - 15:15

The Fringe Festival Stage - Open to allSurviving the cost of living crisis: how can housing help?

Speakers

Darren Baxter

Policy and partnerships manager (housing)

Joseph Rowntree Foundation

Lee Forrest

Advice Service Manager

Karbon Homes

Sophia Howells

Head of housing services

B3 Living

14:30 - 15:15

Knowledge Stage - Open to allNet Zero Homes – how innovative technology can help achieve better energy efficiency standards and create a more sustainable housing sector?

Speakers

Leigh Fairbrother

Head of commercial

Q-Bot

Patrick Berry

Director

Together Net Zero

Luke Byrom

Commercial manager

Concept Heating Systems Ltd

14:45 - 15:15

PfH Live - Open to allMMC panel discussion: Live feedback on our MMC framework

Speakers

Glynnis Poole

Planning Technical & Sustainability Director

LiveWest Homes Ltd

Paul Mullane

Halton Housing

15:00 - 15:45

Connected Futures Stage - Open to allHousing Solutions case study: taking self-service to the next level with a mobile app

Speakers

Richard Harvey

Assistant director of digital transformation

Housing Solutions

Jenny Bradshaw

Head of client services

Prodo

15:25 - 16:25

Unlock Net Zero stage - Open to allThe retrofit ramp-up: data and innovation showcase

Speakers

Jacqui Bateson

Managing director

HACT

Adam Broadway

Associate

Campbell Tickell

Richard Halsey

Capabilities director

Energy Systems Catapult

Georgina Patel

Decarbonisation strategic lead

Halton Housing

15:30 - 16:30

Future of Living - Delegate onlyCommunity-led regeneration

Speakers

Stephanie Edwards

Director and co-founder

Urban Symbiotics

Steve Hoey

Community Land Trust Network

Dr Jenny Thomas

Assistant director of policy and engagement

Office for Place

Frances Wright

Head of community partnering

TOWN and director of UK Cohousing Network

15:30 - 16:15

Knowledge Stage - Open to allMigrating to Cloud - Value for Housing

Speakers

Gary Beddow

Business development director

Digital Space

Laurie Brown

Director (Information Security)

Flagship Group

Simone Hume

Head of UK non-profit organisations

Amazon Web Services (AWS) Public Sector

Andy Lingley

Lead IT infrastructure specialist

Flagship Group

15:30 - 16:30

Keynote - Delegate onlyThe Public Procurement Reform Bill - what does it mean for the housing sector?

Speakers

Rebecca Rees

Partner

Trowers & Hamlins

Alan Heron

Director of procurement

Places For People Group - The

Lindsay Maguire

Deputy director for procurement reform (implementation)

Cabinet Office

Chris Farr

National head of frameworks

Willmott Dixon

15:30 - 16:15

Insight Stage - Open to allGet the experts in: How housing associations can build high quality new homes

Speakers

Julian Roper

Regional sales director for London

LABC Warranty

Steve Chadwick

Technical training manager

LABC Warranty

15:30 - 16:30

Masterclass and Housing management – Delegate onlyThis is going to hurt: mitigating the effects of the escalating "cost of living" crisis on the people suffering the most

Speakers

Alison Muir

Executive director of housing services

St Mungo's

Osama Bhutta

Director of communications, policy & campaigns

Shelter

Bruce Moore

Chief executive

Housing 21

15:30 - 16:15

The Fringe Festival Stage - Open to allHarry's Pledge: supporting those who need care and those who provide it

Speakers

Martin Hilditch

Editor

Inside Housing

Lynn Stubbs

Executive director of people and performance

Longhurst Group

Jo Savage

Chief Executive

Greatwell Homes

Aileen Evans

Group Director Of Operations

Grand Union Housing Group

16:00 - 16:45

Connected Futures Stage - Open to allDigital transformation: what is holding us back?

Speakers

David Cater

Head Of It Development

Sovini

Deborah Kelly

CEO

Belle Isle Tmo

16:30 - 17:30

The Fringe Festival Stage - Open to allDrinks reception sponsored by Aico

16:30 - 17:30

Keynote - Delegate onlyWelcome to Manchester - fireside chat with Andy Burnham, mayor of Greater Manchester Combined Authority - open to all

Speakers

Andy Burnham

Mayor

Greater Manchester

16:45 - 17:30

Connected Futures Stage - Open to allDrinks reception

NO SESSION AVAILABLE

08:00 - 08:55

Future of Living - Delegate onlyBreakfast briefing - Large-scale estate regeneration: challenges and opportunities for delivery

Speakers

scott black

Exec director development

Places for People

Sara Parkinson

Planning and communications director

Vistry Partnerships

Rebecca Wardle

Partner

Trowers & Hamlins

08:15 - 09:15

Connected Futures Stage - Open to allBreakfast briefing: how to produce an SRS compliant ESG report

09:00 - 09:45

Future of Living - Delegate onlyThe whole life carbon reduction challenge

Speakers

Jack Brayshaw

Head of group technical and innovation

Vistry Group

Colin Reid

Carbon Reduction and Sustainability Manager

Wheatley Group

Kiru Balson

Principal sustainability consultant

Max Fordham

Cecily Church

Sustainability manager

The Guinness Partnership

09:10 - 10:00

Unlock Net Zero stage - Open to allDelivering net zero: turning talk into action at local level

Speakers

John Barnes

Director, housing and healthcare

Savills

Sam Granger

Head of environmental sustainability

Thirteen Group

Alexander Livingstone

Executive Director of Property

Onward Homes

Abid Hanif

Head of asset performance and investment

Rochdale Boroughwide Housing

09:30 - 10:15

Connected Futures Stage - Open to allScaling up the smart home

Speakers

Andrew Yuill

Director of strategic asset management

Flagship Group

Lucy Fraser

Head of innovation

Albyn Housing

Jacqui Bateson

Managing director

HACT

09:30 - 10:15

The Fringe Festival Stage - Open to allSupporting the refugee crisis - how can the housing sector go further?

Speakers

Rebecca Joy Novell

Refugee resettlement and asylum dispersal operations and contract manager

Lancashire County Council

Maggie Kelly

Resettlement operations manager

The Calico Group

Sam Lister

Policy and practice officer

CIH

Lucie Heath

Reporter

Inside Housing

09:30 - 10:15

Insight Stage - Open to allWhy robots are your friend

Speakers

James Rowell

Housing account director

Fournet

Lee Bannister

UK public sector lead

Digital Workforce

Amanda Henderson

Contact centre specialist - solution design

FourNet

09:30 - 10:15

Knowledge Stage - Open to allThe Great CCTV Retrofit - Not!

Speakers

Mark Gibson

Head of Sales

Cloudview UK Ltd

09:30 - 10:30

Keynote - Delegate onlyThe future of work: what is the next 'normal' and what are the short, medium and long term effects on communities

Speakers

Elaine Johnson

Director of people

Great Places Housing Group

Lisa Taylor

Director

Coherent Cities

Matthew Wilson

Member engagement officer

Northern Housing Consortium

09:45 - 10:30

Future of Living - Delegate onlyUsing planning powers to meet housing need

Speakers

Lindsay Garratt

Planning partner

Winckworth Sherwood

Jas Bhalla

Principal

Jas Bhalla Architects

Louise Wood

Service director for planning

Cornwall Council

Vicky Saunders

Architect

Bernard Taylor Partnership Ltd

09:45 - 10:30

Masterclass and Housing management – Delegate onlyRecruitment and retention

Speakers

Ria Bailes

Senior social housing advisor

Ground Control

Rachael Williamson

Head of Policy & External Affairs

Chartered Institute of Housing (CIH)

Chris Grose

Managing Director and Board Member

Chris Grose Training & Consultancy/ Ocean Housing Ltd

Sarah Dunkerley

Director of professional development

CIH

10:00 - 10:30

PfH Live - Open to allCarbon Literacy: changing culture in a changing climate

Speakers

Dave Coleman

Managing director

Carbon Literacy Project

Ned Gatenby

Social housing sector lead

The Carbon Literacy Project

10:10 - 11:00

Unlock Net Zero stage - Open to allAgainst the elements: how is the sector adapting to the extremes of climate change?

Speakers

Sue Roaf

Director

Ecohouse Initiative

Gemma Jerome

Director

Building with Nature

Sam Jones

Sector lead

Ground Control

William Swan

Director

Energy House Laboratories

10:15 - 10:55

The Fringe Festival Stage - Open to allMental health, resilience and the importance of human connection

Speakers

Paul Bridge

Chief executive social housing

Civitas Investment Management

Alison Inman

Independent board member

Tpas

Jayne Adamson MBE

Volunteer suicide lead and tenancy sustainment manager

Believe Housing

Daisy Silva

New Pioneer project manager

Rochdale Borough Council

10:30 - 11:15

Connected Futures Stage - Open to allThe end of digital poverty: building social value in connected communities

Speakers

James Prowse

Senior Account Manager

Hyperoptic

Frances Harkin

Head of services

HACT

10:30 - 11:15

Knowledge Stage - Open to allIs Levelling Up the answer to our housing crisis?

Speakers

Steve Norris

National head of planning regeneration + infrastructure

Lambert Smith Hampton

Mary-Jane O'Neill

Director Of Planning

Lambert Smith Hampton | Commercial Real Estate

Phil Kapur

Sales & Development Director

Henley Homes Plc

11:00 - 11:30

PfH Live - Open to allConsumer Regulation – now and in future

Speakers

Angela Holden

Director of regulatory engagement

Regulator of Social Housing

11:00 - 12:00

Future of Living - Delegate onlyTackling the under-provision of later living schemes

Speakers

Paul Bridge

Chief executive social housing

Civitas Investment Management

Martin Brown

Managing Director

Mccarthy & Stone Retirement Lifestyles Limited

Lou Drew

Partner & head of building communities

Shakespeare Martineau

Sian Davenport

Business development lead

Mears Group

11:00 - 12:00

Masterclass and Housing management – Delegate onlyRedressing the imbalance: a conversation with the consumer regulator

Speakers

Kate Dodsworth

Chief Executive

Gateway Housing Association

James Olanipekun

Vice Chairman

National Housing Federation

Nadhia Khan

Director of Customer and Community

RBH

11:00 - 12:00

Keynote - Delegate onlyEconomy in focus: what do national and regional economic inequalities mean for the UK?

Speakers

Sarah Longlands

Chief executive

CLES

Paul Johnson

Director

Institute for Fiscal Studies

11:10 - 12:00

Unlock Net Zero stage - Open to allWhat does a holistic approach to health, decarbonisation and affordability look like?

Speakers

Iain Clark

Head of Design

Collida

Andrew Edwards

National strategic sales manager

E.ON

Emma Gilbank

Manager for sustainability and climate change

Connect Housing and vice-chair of CIH Futures

11:30 - 12:15

Connected Futures Stage - Open to allEthics and values in the use of resident data - why landlords should care

Speakers

Olivia Stott-Briggs

Head of Business Transformation

Network Homes

Jacqui Bateson

Managing director

HACT

Matthew Gardiner

Non-executive director

Complete Technology Group

Jenny O'Connor

Head of public sector innovation

Centre for Data Ethics & Innovation

11:30 - 12:15

The Fringe Festival Stage - Open to allTelling truth to power: resident activism as a powerful driver for change

Speakers

Jasmine Tansur

Resident liaison officer

PA Housing and CIH Futures board member

Patrick Penny-Annang

Engagement and communications manager

Barnsbury Housing Association

Catherine George

Neighbourhood Management Officer

Slh Group

11:30 - 12:15

Knowledge Stage - Open to allChanging regulations in new build properties which has caused an opportunity for the Heat Pump market

Speakers

Simon Brown

Business Development Manager - Heat Pumps

Panasonic Heating and Cooling Solutions

11:30 - 12:15

Insight Stage - Open to allBe Outstanding! How to win more housing sector contracts by making your bid stand out from the pack

Speakers

David Gray

Managing director

AM Bid & Ultimate Tender Coach

Chantelle Seaborn

Senior bid manager

AM Bid & Ultimate Tender Coach

12:00 - 12:30

PfH Live - Open to allData in social housing - the golden thread, customer voice and the journey to net zero carbon

Speakers

Michael McLaughlin

Digital lead

HACT

12:00 - 13:00

Future of Living - Delegate onlyThe levelling up white paper and place-based investment

Speakers

Aman Dalvi OBE

Chair of board

Goram Homes

Suzanne Benson

Partner and head of real estate

Trowers & Hamlins

Danielle Gillespie

Director of regeneration, partnerships and major projects

Homes England

12:00 - 13:00

Masterclass and Housing management – Delegate onlyEffective complaints handling: the housing ombudsman

Speakers

Ric Blakeway

Housing Ombudsman

Housing Ombudsman Service

Eamon McGoldrick

Chief executive

National federation of ALMOs

Elizabeth Froude

Chief executive

Platform Housing Group

Mark Perry

Chief executive

VIVID

12:00 - 12:30

Keynote - Delegate onlyKeynote address by the minister for housing

Speakers

The Rt Hon Stuart Andrew MP

12:15 - 12:45

Unlock Net Zero stage - Open to allGreater Manchester: delivering a carbon neutral city region by 2038

Speakers

Mark Atherton

Director of environment

Greater Manchester Combined Authority

Emma Gilbank

Manager for sustainability and climate change

Connect Housing and vice-chair of CIH Futures

12:30 - 13:15

Knowledge Stage - Open to allSprinkler legislation in Wales: lessons learned - knowledge shared

Speakers

John Newman

Chairman & Joint owner

RSP Fire Sprinkler Systems

12:30 - 13:15

Insight Stage - Open to allPanel Discussion: "Looking ahead: The future of revenue collection”

Speakers

Tansy Crowley-Sweet

Income And Residential Property Manager

Walsall Housing Group (Whg)

Bill Williams

Chief revenue officer

Voicescape

12:30 - 13:15

Connected Futures Stage - Open to allTenant consultation versus co-production - are we getting it right?

Speakers

Maria Brenton

Senior co-housing ambassador

UK Co-housing Network

Helen Phoenix

Head of Work & Wellbeing

South Yorkshire Housing Association

12:30 - 13:15

The Fringe Festival Stage - Open to allIFS interview: what does the future hold for the UK economy and its households?

Speakers

Paul Johnson

Director

Institute for Fiscal Studies

Paul Bridge

Chief executive social housing

Civitas Investment Management

13:20 - 14:00

The Fringe Festival Stage - Open to allMaking housing a career of choice

Speakers

Matthew Wilson

Member engagement officer

Northern Housing Consortium

Alma Sheren

Marketing and communications lead

Greenacre Recruitment

Catherine George

Neighbourhood Management Officer

Slh Group

Alysha Burrell

Assistant land and planning manager and CIH Futures board member

Taylor Wimpey South Midlands

13:30 - 14:15

Connected Futures Stage - Open to allUsing data insight and the customer voice to shape and improve services

Speakers

Andrew Van Doorn

Chief executive

HACT

Rebecca Reed

Head of insight and development

Housing Ombudsman

Jonathan Cox

Director of data and business intelligence

Housemark

Amy Cheswick

Executive director of customer and transformation

mhs homes

13:30 - 14:15

Insight Stage - Open to allRBH Case Study: Iterating Self-Service Solutions in a Changing Customer Landscape

Speakers

Jenny Bradshaw

Head of client services

Prodo

Bede Nicholson

Digital Services Manager

Rochdale Borough Wide Housing Association

13:30 - 14:15

Knowledge Stage - Open to allGetting it right - tackling the challenges of customer service, energy system performance and decarbonisation

Speakers

Glenn Harrison

Business development manager

Vital Energi

14:00 - 15:00

Keynote - Delegate onlyWhat does levelling up mean for housing?

Speakers

Barrington Billings

Chair of Manningham Housing Association

Manningham Housing Association Ltd

Pam Smith

Chief executive

Newcastle City Council

Councillor Tom Renhard

Cabinet member for housing delivery and homes.

Bristol City Council

14:00 - 14:45

Masterclass and Housing management – Delegate onlyInnovative approaches to ending homelessness

Speakers

Alex Smith

Senior national practice development project manager

Housing First

14:00 - 14:45

The Fringe Festival Stage - Open to allModern slavery: are you doing enough?

Speakers

Justine Currell

Director

Unseen

Liam O'Connell

Culture change and motivational speaker

14:00 - 15:00

Future of Living - Delegate onlyRetrofit today, ready for tomorrow

Speakers

Michael Wayne Bexton

Director of carbon reduction, energy and sustainability

Nottingham City Council

Andrew Mellor

Partner

PRP

Cath Murray-Howard

Chief operating officer

Torus

Derek Watters

Head of environmental sustainability

Places for people

14:10 - 15:00

Unlock Net Zero stage - Open to allGreen skills and employment: delivering programmes that work

Speakers

Rob Andrews

Head of employment, skills and training

Bolton AT Home

Ria Bailes

Senior social housing advisor

Ground Control

Steve Cole

Director of Make UK Modular

Make UK Modular

14:30 - 15:15

Connected Futures Stage - Open to allNot on my land thank you: tackling fibre wayleave worries

Speakers

Sanjay Sudra

Head of Wayleaves

CityFibre

David Middleton

Regional MDU manager

CityFibre

Dr John Fletcher

Director of dispute resolution

RICS

Sophie Eborall

Wayleave operations manager

CityFibre

14:30 - 15:15

Insight Stage - Open to allSurviving the ‘Big Resignation’ – ignore it at your peril.

Speakers

Helen Scurr

Director

ARK Consultancy

Joanne Turley

Performance coach and trainer

ARK Consultancy

Nicola Hope

Futures Housing Group

Rowan Marriott

Head of Resourcing

Cygnet Health Care

14:30 - 15:15

Knowledge Stage - Open to allUsing Smart Technology to Tackle Fuel Poverty, Reduce Maintenance Costs and Achieve Net Zero

Speakers

Jamie Robertson

CEO

Invisible Systems

15:00 - 15:30

PfH Live - Open to allSHED (Social Housing Emerging Disruptors) panel discussion

15:00 - 15:45

The Fringe Festival Stage - Open to allTackling racism in housing head-on

Speakers

Ulfat Hussain

Deputy chief executive and director of operations

Manningham Housing Association

Moreen Pascal

Associate

Housing Diversity Network

Cym D'Souza

Chief executive of Arawak Walton Housing Association and chair

BMENational

Shruti Bhargava

Member of NHF/CIH quality and trust group

BMENational

15:10 - 16:30

Unlock Net Zero stage - Open to allRetrofit surgery: finding practical solutions together

Speakers

Emily Braham

Head of strategy and operations

Energiesprong UK

Nik Flytzanis

Global director of marketplace & supply chain

Plentific

Will Gregory

Associate partner

Baily Garner

15:30 - 16:15

Knowledge Stage - Open to allHarnessing data and technology to create healthier, sustainable homes

Speakers

Phil Copperwheat

Information systems director

Goldeni

15:30 - 16:15

Insight Stage - Open to allFragmentation in Construction DfMA and the Golden Thread

Speakers

Jim Mitchell

Design director

Stelling Properties

15:30 - 16:15

Connected Futures Stage - Open to allTechnology for an ageing population - urgently delivering a more joined-up approach

Speakers

Shirley Hall

Head of care and wellbeing

Retirement Villages Group

Jeremy Porteus

Chief executive

Housing Learning and Improvement Network

Natalie Record

Senior partner, place and infrastructure

TPXimpact

15:30 - 16:30

Keynote - Delegate onlyUnlocking delivery: the right homes for the right people in the right places

Speakers

Miranda Plowden

Business development director

SYHA

John Searle

Strategic director of place

Salford City Council

Shaun Aldis

Chief executive

Wolverhampton Homes

15:30 - 16:30

Future of Living - Delegate onlyAffordable home ownership: growth and opportunities

Speakers

Lord Richard Best

Member

House of Lords of the United Kingdom

Amy Nettleton

Assistant development director of sales and marketing

Aster Group

Colette Mccormack

Partner

Winckworth Sherwood

Kush Rawal

Executive Director of Customer Services

MTVH

15:30 - 16:30

Masterclass and Housing management – Delegate onlyESG and governance: learning from others

Speakers

Brendan Sarsfield

Chair

Sustainability for Housing

Fayann Simpson

Board Member

L&Q Group

Austen Reid

Director UK

RITTERWALD

16:00 - 16:45

The Fringe Festival Stage - Open to allThe problem with exempt accommodation and how to protect people at risk

Speakers

Jack Simpson

Assistant Editor (News & Investigations)

Inside Housing

Emma Hardman

Partner

Anthony Collins Solicitors LLP

Sharon Thompson

Cabinet member for Homes and Neighborhoods

Birmingham

Charlotte Bates

Advocate for change

Expert Citizens CIC

16:30 - 17:30

Connected Futures Stage - Open to allDrinks reception with Housing Minister

NO SESSION AVAILABLE

08:00 - 08:55

Future of Living - Delegate onlyCan 1+1=3? Breakfast briefing on the future joint ventures needed to deliver more

Speakers

Laura Henderson

Managing director

Dunedin Canmore, West Lothian Housing Partnership and Loretto Housing

Rizwan Khan

Head of investment and partnerships

Sage Homes

Sushma Maharaj

Partner

Shakespeare Martineau

08:00 - 09:00

Masterclass and Housing management – Delegate onlyDiscussing the increased interest in stock rationalisation between for-profits and not-for-profits

Speakers

Elad Yasdi

Matthew Waters

Partner

Devonshires

08:15 - 09:15

Connected Futures Stage - Open to allBreakfast briefing: Cost of living - Exploring how ISP’s, local authorities and partners can help tackle the problem

Speakers

Paul Thomas

Audience marketing director

Hyperoptic

Helen Dobson

Managing director

Citizens Online

John Steward

Digital infrastructure policy lead

Greater Manchester Combined Authority

09:00 - 09:30

The Fringe Festival Stage - Open to allCIH Futures welcome Futures@Housing delegates

Speakers

James Ballantyne

Chair

CIH Futures

Vicki Haverson

Principal consultant

Greenacre Recruitment

09:00 - 09:45

Future of Living - Delegate onlyESG reporting: how do we attract investors and funders?

Speakers

Andrew Van Doorn

Chief executive

HACT

Lucian Smithers

Chief Marketing Officer

Sage Homes

09:10 - 10:00

Unlock Net Zero stage - Open to allA joined-up approach: 4 nations debate on housing and climate change

Speakers

Clarissa Corbisiero

Deputy chief executive

Community Housing Cymru

John Fisher

Chief executive officer

CHIC

Aaron Hill

Director of Policy & Membership

Scottish Federation of Housing Associations

09:15 - 10:00

Masterclass and Housing management – Delegate onlyTurning up tenants' voices

Speakers

Helen Alderson

Customer engagement team leader

Stockport Homes

Rebecca Sweeton

Customer And Community Engagement Team Leader

Stockport Homes

09:30 - 10:15

Connected Futures Stage - Open to allSustainability and the digital dilemma: why sustainability is central to the next evolution of the tenant-centred digital solution

Speakers

David Morgan

Technical director

Spindogs

09:30 - 10:15

The Fringe Festival Stage - Open to allEthnic diversity and inclusion: how far have we really come?

Speakers

Alysha Burrell

Assistant land and planning manager and CIH Futures board member

Taylor Wimpey South Midlands

Michaela McCusker

Board member, CIH Futures and team leader - income collection unit

Northern Ireland Housing Executive

Dr Jo Richardson

President

Chartered Institute of Housing

09:30 - 10:30

Keynote - Delegate onlySocial equality and true levelling up, in conversation with John Barnes and Edwina Currie - open to all

Speakers

Edwina Currie

Writer, broadcaster and former politician

John Barnes MBE

Social housing ambassador

Kinetic Developments Ltd

09:30 - 10:15

Knowledge Stage - Open to allThe Workplace Renaissance

Speakers

Becky Turner

Workplace psychologist

Claremont

Nicki Kirkup

Marketing Communications Manager

Nottingham Community Housing Association

Michelle Beardshaw

Head of people development

Bromford

09:45 - 10:30

Future of Living - Delegate onlyHealth, happiness and housing

Speakers

Ruth Chauhan

Director and dementia, health and well-being specialist

AmbaCare Solutions CIC

Angela Hands

Public health programme manager

Department of Health and Social Care

Natalie Record

Senior partner, place and infrastructure

TPXimpact

Guy Robinson

Group operations director

Look Ahead

10:15 - 11:00

Masterclass and Housing management – Delegate onlyImproving the housing sector’s response to domestic abuse

Speakers

Deirdre Cartwright

Senior housing manager

DAHA

Judith Vickress

Head of Housing

Standing Together

Nicki Spear

Customer Enabling Manager

Westward Housing

10:30 - 11:15

Insight Stage - Open to allHarnessing the power of social: How can Housing Associations embrace social media to create real change?

Speakers

Tanya Moravec

Digital Communications Officer

Hyde Housing

Beth O'Malley

Digital Manager

Chartered Institute of Housing

10:30 - 11:15

Connected Futures Stage - Open to allARE YOU READY FOR A BREACH? The increased threat of ransomware in housing

Speakers

Carla Thrower

Public sector relationship manager

Chess

Kostandino Kustas

Senior cybersecurity specialist

Sophos

10:30 - 11:15

The Fringe Festival Stage - Open to allHow can we ensure LGBTQ+ residents feel safe and included in their communities?

Speakers

Paul McDermott

Board member

Tonic Housing

Helen Tucker

Partner

Anthony Collins

Jason Bergen

Trustee

Ageing Without Children

10:30 - 11:15

Knowledge Stage - Open to allBromford Housing: Delivering Breakthrough Experiences

Speakers

Paddy McKenna

Public sector manager

Qualtrics

Helen Lloyd

Feedback manager

Bromford Housing

11:00 - 12:00

Future of Living - Delegate onlyLocal authorities leading the way

Speakers

Danielle Gillespie

Director of regeneration, partnerships and major projects

Homes England

Neil Guthrie

Development director (residential)

Sunderland City Council

Becca Heron

Strategic director of growth and development

Manchester City Council

11:00 - 12:00

Keynote - Delegate onlyPartnerships, prevention and people-centered approaches to improve homelessness outcomes

Speakers

Matt Downie

Chief executive

Crisis

Dr Jo Richardson

President

Chartered Institute of Housing

Amy Varle

Founder and creative director

Socially Homes Project

Rebecca Sycamore

Interim chief executive

St Mungo's

11:10 - 11:55

Unlock Net Zero stage - Open to allThe housing link to transport decarbonisation

Speakers

Grace Carroll

Head of home workplace and destination EV charging policy

Office for Zero Emission Vehicles, Department for Transport

Rachel Toms

Director of urbanism

Sustrans

Cllr Helen Hayden

Executive board member for climate change transport and sustainable development

Leeds City Council

Derek Watters

Head of environmental sustainability

Places for people

11:15 - 12:00

Masterclass and Housing management – Delegate onlyUnderstanding your customers – how you can start to design your services, tailor your offer and improve customer experience through segmentation

Speakers

Aileen Evans

Group Director Of Operations

Grand Union Housing Group

11:30 - 12:15

The Fringe Festival Stage - Open to allBuilding tomorrow's future: Unlock Next Gen

Speakers

Grigory Grebennikov

Environmental data analyst

Places for People

David Robertson

New business graduate - emerging talent graduate programme

Places for People

Emma Gilbank

Manager for sustainability and climate change

Connect Housing and vice-chair of CIH Futures

11:30 - 12:15

Insight Stage - Open to allImproving Value for Money through the adoption of ISO 55001

Speakers

Craig Demanuele

Director

Complex Asset Management Solutions

Paul Read

Assistant Director of Development

Magna Housing

11:30 - 12:15

Knowledge Stage - Open to allWhat have we learnt and what’s next for the housing sector?

Speakers

Tom Anderson

Senior marketing & business development executive

Lambert Smith Hampton

11:30 - 12:15

Connected Futures Stage - Open to allImplementing the Golden Thread - are you ready?

Speakers

Neil Hope-Collins

Operational policy lead - high-rise buildings

Health & Safety Executive

Bola Abisogun FRICS

Founder & Executive Director

Urbanis Limited

Mark Williams

Managing Director

Twinnedit

12:00 - 13:00

Future of Living - Delegate onlyConnected places: housing’s role in the smart city agenda

Speakers

Jacqui Bateson

Managing director

HACT

Richard Bellingham

Director

Institute for Future Cities

Joseph Breen

GEM Programme

12:00 - 12:30

Unlock Net Zero stage - Open to allClimate change hackathon 2022 winner announcement

Speakers

John Quinton-Barber

Group Chief Executive

Social Communications

Sally Hancox

Head of social housing

The Retrofit Academy

Chris Jofeh

Chair, independent implementation group on the decarbonisation of existing homes

Welsh Government

12:00 - 13:00

Keynote - Delegate onlyTime for an honest conversation: what needs to change and what do we need to do differently?

Speakers

Bronwen Rapley

Chief executive

Onward Homes

Alison Inman

Independent board member

Tpas

12:15 - 13:00

Masterclass and Housing management – Delegate onlyMaking progress on health and housing partnerships

Speakers

Liz Parsons

Head of public health for the built environment and social housing

Bedford, Central Bedfordshire and Milton Keynes Councils

Phil Hardy

Group Director Of Operations

Grand Union Housing Group

Kirsty Pepper

Managing director

Peabody Group

Guy Stenson

Chief executive

Gloucester City Homes

12:30 - 13:15

The Fringe Festival Stage - Open to allIncreasing housing association lettings to homeless households

Speakers

David Bogle

Chief executive

Hightown Housing Assocation

Ashley Hook

CEO

MHS Homes

Hazel O'Halloran

Locality Manager

Bromford Group

12:30 - 13:15

Knowledge Stage - Open to allTenant Engagement, Net Zero and the Collective Buy-In

Speakers

Andrew Fairman

Senior associate solicitor

MSB Solicitors

Steve Ellard

Director of Assets & Sustainability

Yorkshire Housing

Sarah Davies

Professional services director

Pennington Choices

12:30 - 13:00

Connected Futures Stage - Open to allAligning the organisation with customer centricity

Speakers

Andy Milligan

Founding partner

The Caffeine Partnership

Greg Reed

Chief executive

Places for People

Charlotte Vicary

Founding director

The Customer Closeness Company

Paul Thomas

Audience marketing director

Hyperoptic

12:30 - 13:15

Insight Stage - Open to allTackling Fuel Poverty Through Progressive Decarbonisation

13:10 - 14:30

Unlock Net Zero stage - Open to allAre we Future Homes Standard 2025 ready?

Speakers

Daniel Burton

Chief executive

Wondrwall

Iain Clark

Head of Design

Collida

Glynnis Poole

Planning Technical & Sustainability Director

LiveWest Homes Ltd

13:15 - 14:00

Connected Futures Stage - Open to allThe future of hybrid working

Speakers

Yvonne Castle

Chief executive

Johnnie Johnson Housing

Nic Goodrich

Data Analyst

Orbit Group

13:30 - 14:15

Insight Stage - Open to allThe Future is Net-Zero – Are you ready?

Speakers

Simon Peat

CEO

Projectcurv

13:30 - 14:15

Knowledge Stage - Open to allStockport Homes Case Study: Delivering Websites for a Changing Organisation

Speakers

Jenny Bradshaw

Head of client services

Prodo

Paul Howes

Assistant director of business growth and transformation

Stockport Homes Group

Verity Gleave

Head of Marketing & Comms

Stockport Homes Group

14:00 - 14:30

Connected Futures Stage - Open to allFuture gazing: How are technology and customer behaviour trends evolving post-pandemic? (virtual address)

Speakers

Dr Nicola Millard

Senior innovation partner

14:00 - 14:30

Keynote - Delegate onlyCIH Presidential address

Speakers

Dr Jo Richardson

President

Chartered Institute of Housing

14:00 - 14:30

The Fringe Festival Stage - Open to allTurning grief into a defiant fight for peace - the Manchester Arena tragedy 5 years on

Speakers

Figen Murray OBE

Inspirational counter-terrorism campaigner and educator

Liam O'Connell

Culture change and motivational speaker

14:30 - 15:15

Insight Stage - Open to allThe new net-zero agenda: a dynamic challenge for housing providers

Speakers

David Kemp

Associate director, sustainability

Turner & Townsend

Alison Skillen

Technial Project Manager

BEIS

Russell Smith

Managing director

Parity Projects

14:30 - 15:15

Knowledge Stage - Open to allEasy communication from Ciptex - the case for multiple iterative improvements to move your organisation towards customer engagement excellence.

Speakers

Mark Thornton

Marketing director

Ciptex Ltd

Countdown to Housing 2023

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