Before the pandemic, digital transformation was already underway, with housing providers adopting smart home solutions, introducing tenant portals, and generally taking a ‘digital first’ approach. However, the pandemic accelerated technological change to a lightning-fast pace across the sector. Housing staff also had to switch practically overnight to remote working, with IT teams working overtime. This rapid change, while necessary, needed to be matched by an increased focus on robust cybersecurity.

Preparation is critical – housing providers need to plan on the basis that a ransomware attack is inevitable. When it does happen, small IT teams can feel overwhelmed quickly and panic spreads throughout an organisation, especially if the attack occurs outside normal working hours. Even making backups is no guarantee of safety against the loss of files because cybercriminals can now easily identify online backups.

Join this session for practical advice and case studies on how to prepare for and respond to ransomware attacks.