Using data ethically, whether in the ways we collect, use and share data, or how we design systems that use it, is key but potentially little understood in the housing sector.
This session will explore:
- Is it ethical to collect data from residents to improve your business?
- How to put the resident voice at the heart of your approach to data ethics
- How to use residents’ data in a way that is worthy of their trust
- Can data collection be gamified in a way that benefits everyone?