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2023 conference agenda

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Connected Futures Stage - Open to all

Ethics and values in the use of resident data - why landlords should care

Wed 29-Jun-202211:30 - 12:15Connected Futures stage
Speakers
Olivia Stott-Briggs
Head of Business Transformation
Network Homes
Jacqui Bateson
Managing director
HACT
Matthew Gardiner
Non-executive director
Complete Technology Group
Jenny O'Connor
Head of public sector innovation
Centre for Data Ethics & Innovation
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Using data ethically, whether in the ways we collect, use and share data, or how we design systems that use it, is key but potentially little understood in the housing sector.
 
This session will explore:
  • Is it ethical to collect data from residents to improve your business?
  • How to put the resident voice at the heart of your approach to data ethics
  • How to use residents’ data in a way that is worthy of their trust
  • Can data collection be gamified in a way that benefits everyone?

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