Rochdale Boroughwide Housing (RBH) has been on a huge journey over the last few years, striving to continually evolve their self-service solutions in an ever-changing customer landscape. Join us to find out how RBH has navigated challenges and overcome blockers to create dynamic, user-led self-service platforms that drive channel shift, alongside their digital partner, Prodo.  

In this informative session, we’ll look specifically at use cases in scheduling repairs and managing spikes in demand for rent enquiries, as well as demonstrating how our housing customers have seen real benefits.