This session will explore how digital innovation is evolving to meet the demand for greater sustainability in every aspect of modern life, and in turn, increasing expectations of housing associations and providers. Starting off with the cultural trends that have prompted this need for change, we’ll explore how the drive to Net Zero can be embraced within your digital strategy.

How can housing associations scale up their approach to engagement to react to the environmental concerns of their tenants? What aspects of your digital footprint are ripe for improvement? And what sort of impact could you start to measure?