Awaab’s Law is one of the most high-profile new laws to hit social housing and will create challenges for landlords and residents alike when the timescales come into play.  

In this workshop we will be discussing the importance of involving your residents in the conversation around Awaab’s Law and create an environment of co-creation and  developing a customer centric approach to deliver successful outcomes.  

Hear from our panel of expert speakers as they discuss what opportunities the introduction of Awaab’s Law has provided to their organisations, and how they see opportunities for successful collaboration between landlords and residents.  

We will then be breaking out into groups to workshop tools and techniques for setting yourself up for success and how you bring your residents on the journey with you.