- How do you show that an initiative delivered better outcomes as a result of good tenant involvement versus poor or absent tenant involvement?
- Quantifying value for money improvements as well as social value improvements such as skills, social networks, aspiration and employability 
- Communicating the difference that resident engagement has made to both tenants and employees
- How to close the loop and communicate with residents after engagement, particularly when their ideas or feedback may not have been feasible due to budget or resource constraints