In response to regulatory reform, many housing providers are increasing the numbers of tenants on their boards (or scrutiny panels for councils). Yet does this automatically improve corporate governance? How should you do it well?
This session will explore how to ensure you recruit, support, train and empower tenant board members effectively. If you are a tenant who wants to join a board, how can you make the most of it?
Discussion agenda:
- What makes a good tenant board member and how do you find and recruit them?
- What does a good induction and training process look like?
- How do you empower tenants to ask good questions and foster a culture of healthy challenge?
- How do you ensure an inclusive culture that actually listens to and acts on the views of tenants successfully?
- How else can tenants influence and scrutinise their landlord’s strategies, policies and services without being a board member?
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