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2024 Agenda

Please note we are currently working on the 2025 event so if you wish to speak at the event please enquire here

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Tenant and Resident Engagement - Open to all

How can tenants add value to the governance of an organisation?

Tue 25-Jun-202411:30 - 12:15Tenant and Resident Engagement
Speakers
Alison Inman
Chair
Tpas
Maureen Bristow
Chair of tenants’ forum
Hull City Council
James Heneghan
Tenant scrutiny panel member
Torus
Milcah Walusimbi
Tenant board member
St Leger Homes of Doncaster
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In response to regulatory reform, many housing providers are increasing the numbers of tenants on their boards (or scrutiny panels for councils). Yet does this automatically improve corporate governance? How should you do it well? 

 

This session will explore how to ensure you recruit, support, train and empower tenant board members effectively. If you are a tenant who wants to join a board, how can you make the most of it? 

 

Discussion agenda: 

 

- What makes a good tenant board member and how do you find and recruit them? 
- What does a good induction and training process look like? 
- How do you empower tenants to ask good questions and foster a culture of healthy challenge? 
- How do you ensure an inclusive culture that actually listens to and acts on the views of tenants successfully?
- How else can tenants influence and scrutinise their landlord’s strategies, policies and services without being a board member? 

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