2024 Agenda
Please note we are currently working on the 2025 event so if you wish to speak at the event please enquire here
UnlockNetZero - Open to all
The Fringe - Open to all
Tenant and Resident Engagement - Open to all
Knowledge - Open to all
Insight - Open to all
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Showing 1-5 of 5 Streams
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UnlockNetZero - Open to all
The Fringe - Open to all
Tenant and Resident Engagement - Open to all
Knowledge - Open to all
Insight - Open to all
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09:30 - 10:15
UnlockNetZero - Open to allMaintaining a net zero transition plan amid economic uncertainty
Speakers
09:30 - 10:15
Tenant and Resident Engagement - Open to allCo-production and how to achieve meaningful power sharing
Speakers
09:30 - 10:15
Insight - Open to allDriving a brighter future for housing: achieving transformation through a strategic & predictive approach to service delivery
Speakers
10:30 - 11:15
UnlockNetZero - Open to allIntegrating retrofit within strategic asset management
Speakers
+2
10:30 - 11:15
Tenant and Resident Engagement - Open to allSupporting tenants through the cost of living crisis – what interventions are making a difference?
Speakers
11:30 - 12:00
UnlockNetZero - Open to allChange everything: how we can rethink, repair and rebuild society - in conversation with Natalie Bennett
Speakers
11:30 - 12:15
Tenant and Resident Engagement - Open to allHow can tenants add value to the governance of an organisation?
Speakers
11:30 - 12:15
Knowledge - Open to allFuture-proofing Housing: Strategies for Strategic AI investment in Social Housing
Speakers
11:30 - 12:15
Insight - Open to allThe future of property services 2024 and beyond – revolution or evolution
Speakers
+2
11:45 - 12:30
The Fringe - Open to allHow to attract thousands of tenants to be part of your customer engagement programme
Speakers
12:15 - 13:00
UnlockNetZero - Open to allDigging into property data to deliver carbon and cost savings
Speakers
12:30 - 13:15
Tenant and Resident Engagement - Open to allAmplifying the voice of ethnically diverse communities
Speakers
12:30 - 13:15
Knowledge - Open to allTransforming contact centre operations – Fournet and Your Homes Newcastle's success story
Speakers
12:30 - 13:15
Insight - Open to allCPD: Understanding floor voids for moisture ingress, damp and mould, and insulation
Speakers
13:30 - 14:15
The Fringe - Open to allRemoving barriers to accessing homes and services for people at greater risk of homelessness
Speakers
+2
13:30 - 14:15
Knowledge - Open to allEnsuring best value on your energy contracts: the challenges facing housing associations
Speakers
13:30 - 14:15
Insight - Open to allPutting power in your hands: Customer tenant portals at the heart of social housing transformation
Speakers
13:45 - 14:30
Tenant and Resident Engagement - Open to allExploring innovative methods of resident engagement
Speakers
14:30 - 15:15
The Fringe - Open to allLove is not abuse: challenging assumptions about domestic abuse to improve the sector's response
Speakers
+2
14:30 - 15:15
Insight - Open to allLofty Ambitions: Forget About Insulating Your Eaves Junction
Speakers
14:30 - 15:15
Knowledge - Open to allClarion’s connect programme: Transforming repairs response, lettings and frontline housing management for a sustainable future.
Speakers
14:45 - 15:30
Tenant and Resident Engagement - Open to allDifferent not less: improving understanding of neurodiversity to better engage residents
Speakers
15:15 - 16:00
UnlockNetZero - Open to allDefining the golden thread of retrofit across the whole built environment
Speakers
15:30 - 16:15
The Fringe - Open to allA live poetry performance of "Traders" - a validation and celebration of housing's social purpose
Speakers
15:30 - 16:15
Knowledge - Open to allHow to get planning consent for your affordable housing scheme and why it's so difficult to achieve'
Speakers
15:45 - 16:30
Tenant and Resident Engagement - Open to allClosing the loop: demonstrating the results of effective tenant engagement
Speakers
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09:30 - 10:15
UnlockNetZero - Open to allWhere does the climate crisis sit on the political agenda?
Speakers
09:30 - 10:15
Knowledge - Open to allThe data governance timebomb… and the 10 golden rules for defusing it
Speakers
09:30 - 10:15
Insight - Open to allFuture-proofing payment infrastructure: Embracing technology trends for long-term success
Speakers
09:30 - 10:15
Tenant and Resident Engagement - Open to allTaking action to tackle stigma in social housing
Speakers
09:45 - 10:30
The Fringe - Open to allThe impact of furniture poverty on tenants' lives and what we can do about it
Speakers
10:30 - 11:15
UnlockNetZero - Open to allNudge theory: shifting the way people live, work and socialise
Speakers
10:30 - 11:15
Tenant and Resident Engagement - Open to allDebate: should we pay tenants for their involvement?
Speakers
10:30 - 11:15
Insight - Open to allFire doorsets in the housing environment 2024– what key pieces of legislation now impact fire doorsets; how is the market responding and what should be considered by the housing provider?
Speakers
10:30 - 11:15
Knowledge - Open to allRethinking Clarion: transforming the way we work to address the evolving world in which we operate
Speakers
10:45 - 11:30
The Fringe - Open to allEmpowering the voice of LGBTQ+ tenants and colleagues
Speakers
+2
11:30 - 12:15
Knowledge - Open to allPioneering innovation – Doing radically different things at north star housing group
Speakers
11:30 - 12:15
Insight - Open to allTransforming service delivery in social housing: The promise and challenges of AI
Speakers
+3
11:45 - 12:30
The Fringe - Open to allUnsung heroes or forgotten, neglected and burnt out? How to better support unpaid carers in the workplace
Speakers
12:30 - 13:15
UnlockNetZero - Open to allBoard level engagement and environmental risk mitigation
Speakers
12:30 - 13:15
Tenant and Resident Engagement - Open to allAwaab's Law: getting repairs and communication right once and for all
Speakers
12:30 - 13:15
Insight - Open to allHow to improve two-way engagement with vulnerable customers - know your customers better
Speakers
+2
12:30 - 13:15
Knowledge - Open to allHow can ESG help deliver better outcomes for housing providers and their tenants?
Speakers
+2
12:45 - 13:05
The Fringe - Open to allVoice of the voiceless - A short documentary about Grenfell 7 years on
13:30 - 14:15
The Fringe - Open to allThe refugee crisis and coping with rising demand for housing
Speakers
+2
13:30 - 14:15
Insight - Open to allBreaking the mould in housing arrears: How Voicescape customers are reducing debt within a sector where it's rising
Speakers
13:30 - 14:15
Knowledge - Open to allTown centre regeneration and Britain's lack of available housing
Speakers
13:45 - 14:30
Tenant and Resident Engagement - Open to allEngaging disabled tenants and empowering independence through accessible housing
Speakers
14:00 - 15:00
UnlockNetZero - Open to allMeeting the demand for retrofit skills and supply chains
Speakers
+2
14:30 - 15:15
Insight - Open to allRaising the bar: Navigating new consumer standards in social housing
Speakers
+2
14:45 - 15:30
Tenant and Resident Engagement - Open to allHow will Artificial Intelligence transform the resident experience in 5-10 years time?
Speakers
15:30 - 16:15
The Fringe - Open to allThe temporary accommodation crisis and its impact on children
Speakers
15:30 - 16:15
Insight - Open to allReducing customer complaints effectively using data science techniques
Speakers
16:30 - 17:30
The Fringe - Open to allNetworking drinks celebrating Inside Housing's 40th birthday
Speakers
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08:30 - 08:55
The Fringe - Open to allFutures@Housing welcome session: navigating career progression in housing
Speakers
09:30 - 10:15
UnlockNetZero - Open to allSocial Housing Decarbonisation Fund: lessons learnt from delivery to date
Speakers
09:30 - 10:15
Tenant and Resident Engagement - Open to allSupporting the mental health and wellbeing of tenants
Speakers
+2
09:30 - 10:15
Knowledge - Open to allDelivering retrofit: what approaches are making it happen?
Speakers
09:30 - 10:15
Insight - Open to allProactive in passive fire protection: How fire stopping fits into retrofit
Speakers
10:30 - 11:15
UnlockNetZero - Open to allUnderstanding whole life cycle carbon in a changing climate
Speakers
10:30 - 11:15
Insight - Open to allDitch the housing management dinosaur: Unleash the power of HubSpot CRM in housing
10:45 - 11:30
The Fringe - Open to allHow to support staff going through menopause (or risk losing their skills and experience)
Speakers
11:30 - 12:15
UnlockNetZero - Open to allLearnings from the Wakefield and District Housing retrofit research project
Speakers
11:30 - 12:15
Tenant and Resident Engagement - Open to allIntegrating the resident voice into building safety
Speakers
+2
11:30 - 12:15
Knowledge - Open to allThe smart way to combat condensation, damp, mould & disrepair
Speakers
11:45 - 12:30
The Fringe - Open to allProfessionalism in housing: how to raise ambition without restricting entry
Speakers
12:30 - 13:15
Tenant and Resident Engagement - Open to allEngaging and supporting younger residents and care leavers
Speakers
12:30 - 13:15
Knowledge - Open to allDramatically improving the handling of Repairs enquiries
Speakers
12:30 - 13:15
Insight - Open to allReimagining energy saving in homes – with zero investment needed
Speakers
12:45 - 13:30
The Fringe - Open to allClosing keynote: "Someone's Daughter, Someone's Son" - how we can end the injustice of UK homelessness
Speakers
13:30 - 14:15
Insight - Open to allA masterclass: The benefits of external wall insulation (EWI)
Speakers
14:30 - 15:15
Knowledge - Open to allData-driven decision making: Minimising risks in real-time
Speakers
Streams
Keynote - Delegate only
Masterclass - Delegate only
Future of Living - Delegate only
Collab Hubs - Delegate only
UnlockNetZero - Open to all
The Fringe - Open to all
Tenant and Resident Engagement - Open to all
Knowledge - Open to all
Insight - Open to all
PfH Live - Open to all
Networking and fringe – Open to all
Networking and fringe – tickets to be purchased
Date
Mon 24-Jun-2024
Tue 25-Jun-2024
Wed 26-Jun-2024
Thu 27-Jun-2024
Location
Charter 1
Charter 2
Charter 3
Exchange 9
Exchange auditorium
Insight stage
Knowledge stage
PfH live
Tenant and Resident Engagement
The Fringe Festival stage
UnlockNetZero stage
Speakers
Adam Clayton
Adam Hunt
Aileen Edmunds
Ailsa Dunn
Akanksha Sheoran
Alan Glasgow
Alan Heron
Alan Linter
Alex Bookless
Alex Ely
Alex Greaves
Alex Waterston
Alexandra Notay
Alice Lamb
Alicia Walker
Alisha Morenike Fisher
Alison Benzimra
Alison Inman
Alison Muir
Alun Parfitt
Alyson Scurfield
Amanda Leonard
Amit Patel
Amy Nettleton
Amy Shaw
Andrew Blance
Andrew Bruce White
Andrew Buckels
Andrew Mellor
Andrew Sturgess
Andrew Teacher
Andrew Van Doorn
Andy Burnham
Andy Cameron-Smith
Andy Greenhorn
Andy Hulme
Andy Scott
Anees Mank
Anette Simpson
Anna Clarke
Annaliese Rogers
Anne-Marie Ratcliffe
Arturo Dell
Austin Entonh
Ayushi Vyas
Baljit Basra
Barry Hill
Barry Stevens
Ben Earl
Ben Lambert
Ben Laryea
Ben Mark
Beverley Scarlett
Bill Williams
Bishop David Walker
Branwen Evans
Brendan Sarsfield
Brian Berry
Brian Horne
Bronwen Rapley
Caroline Gray-Mason
Caroline Simpson
Catherine Ryder
Catherine Webster
Cathy Smith
Cem Savas
Ceri Theobald
Charis Beverton
Charles Roe
Charles Wood
Charlie Ash
Charlie Norman
Charlotte Cook
Charlotte Neal
Charlotte Todd
Charmaine Simei
Chloe Tilford
Chris Carr
Chris Fleck
Chris Gaze
Chris Hope
Chris Miles
Chris Newman
Chris Paul
Christine Kiwanuka
Cian Cronin
Claire Bailey
Claire Blacka
Claire Kershaw
Clare Miller
Clare Tetlow
Clive Betts
Cllr Anna Railton
Colette McCormack
Colin Challenger
Colin Sales
Connor Dalton
Conor Lanigan
Conroy Harris
Dan Lintell
Dan Pardesi
Dan Usher
Dane Ralston
Daniel Humphreys
Daniel Williams
Darren "Loki" McGarvey
Darryn Frost
Dave Lockerman
David Bogle
David George
David Hunter
David Orr CBE
David Pierpoint
David Robinson
David Webb
Dean Marsh
Debra Edwards
Deepak Dagar
Derek McGowan
Dominika Phillips-Blackburn
Donna Williams
Douglas McKinnon-snell
Dr Alex Boote
Dr Jenny Thomas
Dr Jo Meehan
Dr Mercy Denedo
Eadaoin Kelly
Eamonn Boylan
Earl John Charlton
Edward Barnes
Eimear Strong
Elaine Johnson
Elaine Middleton
Eleanor Pitcher
Ellis Maginn
Elyse Hodgess
Emma Briggs
Emma Fletcher
Emma Haddad
Emma Woods
Ernest Capener
Fara Williams MBE
Fiona Brown
Fiona Brown
Fiona Critchley
Fiona Fletcher-Smith
Fiona Howie
Fiona Kempster
Francesca Ohai
Fuad Mahamed
Gaby Hinsliff
Gareth Iveson
Ged Mcloughlin
Gemma Bell
Geoff Parkinson
George Agyekum-Mensah
George Danzey-Smith
George Garrad
Grace McCorkle
Graham Sibley
Guy Stapleford
Hannah Courtney-Adamson
Hannah Francis
Hannah Howard-Jones
Harry Swales
Hayley Charlesworth
Hayley Rees
Hazel Edwards
Heidi Flack
Helen Bartlett
Helen Fadipe
Helen Langley
Helen Thompson
Helen Town
Helen Wild
Helene Gosden
Henri Baptiste
Henrietta Blackmore
Holly Holder
Hony Premlal
Hwa Young Jung
Ian Cartledge
Ian Copeman
Ian Fletcher
Ian Haworth
Ian Kelly
Ian McDermott
Ian Pike
Ibby Ismail
Ioanna Mytilinaiou
Isabel Clouting
Jack Brayshaw
Jacob Howell
Jacque Allen
Jacqueline De-Rose
Jacqui Bateson
Jade Lewis
Jahanara Rajkoomar
Jaimini Bharakhada
Jake Le Page
James Batchelor
James Bell
James Blakey
James Brass
James Ealey
James Garrett
James Glass
James Green
James Heneghan
James Riding
Jamie Ratcliff
Jamie Robertson
Janette Ball
Jason Bowden
Jason Legget
Jefferson Lynch
Jenny Buterchi
Jenny Osbourne
Jeremy Porteus
Jim Parker
Jim Perren
Jimm Reed
Jo Edwards
Jo Fry
Jo Gay
Jo Shields
Joan Rutherford
Joanne Jackson
Joanne Silner
Joanne Wheeler
Joel Lewis
John Angus
John Fisher
John Godfrey
John Greaves
John Harris
John Milner
John Verge
Jon Moorhouse
Jon Portlock
Jon Slade
Jonathan Cox
Jonathan Fletcher
Jonathan Stanton-Humphreys
Jon-Thorbjorn-QBCTFC Alansbur-W-Macbyrne
Joseph De-Ville
Josephine Ozols-Riding
Jude McCaffrey
Julian Paine
Julie Cridland
Julie Godefroy
Juliet Andrew-Orji
Kai Jackson
Kara Davies
Karen Mitchell
Kate Davies Johnson
Kate Franklin
Kate Jones
Kate McArdell-Broome
Kate Morland
Kate Roberts
Kate Smith
Kate Wareing
Kate Watson
Katharine Swindells
Kathryn Fox Rogers
Kathryn Fox-Rogers
Kathryn Hulkes
Katie Gilmartin
Kenny Maclachlan
Kerry Ogden
Kevin Bennett
Kevin Maxwell
Kevin O'Neill
Kieran Anders
Kieran Davies
Kieran Yates
Kishore Rajendran
Ladi Joseph
Leon Storer
Lesley Burrows
Libby Kerman
Lilianna Vetter
Lindsay Lauder
Liz Davenport
Liz Oliver
Lizzy Westmacott
Lord Richard Best OBE
Loreana Padron
Lorna Tucker
Luke Cross
Lynn Stubbs
Lynne Douglas
Maame Esi Yankah
Madeleine Gabriel
Maff Potts
Mairead Carroll
Mandy Ogunmokun
Marc Edwards
Maria Brenton
Marie Porter
Mark Allnutt
Mark Keeble
Mark London
Mark Washer
Martin Fletcher
Martin Hilditch
Martin Hilditch
Matt Foreman
Matthew Allen
Matthew Harrison
Maureen Bristow
Meghan Roach
Melanie Leech
Michael Cottrell
Michael Crick
Michael Keaveney
Michael McGowan
Michael Ryan
Mike Doherty
Mike Emmerich
Mike Garry
Mike Shepherd
Mike Woolliscroft
Milcah Walusimbi
Miles Lanham
Mukhtar Latif
Mushtaq Khan
Natalie Bennett
Natalie Tuer
Natasha Tull
Nathan Downing
Nazmina Begum
Neil Weeks
Ness Scott
Nic Bliss
Nicholas Boys Smith
Nick Sacke
Nick Sanderson
Nick Worboys
Nicki Butterworth
Nicki Clarke
Nicola Brown
Nigel Banks
Niki Stockton
Noel Sharpe
Olivia Campbell-Cavendish
Olu Olanrewaju
Osama Bhutta
Owen Jarvis
Patrick Penny-Annang
Patrick Ricketts
Paul Ancill
Paul Earnden
Paul Fiddaman
Paul Taylor
Pete Apps
Pete Apps
Pete Daykin
Pete Stringer
Peter Barnett
Phil Andrew
Professor Amanze Ejiogu
Rachael Orr
Rachel Cunliffe
Rachel McGoff
Ranvir Singh
Rebecca Rieley
Rebecca Royle
Rebecca Sweeney
Rebecca Taylor
Richard Brooks
Richard Harvey
Richard Harvey
Richard Hughes
Rick Henderson
Rizwan Khan
Rob Beiley
Rob Brown
Rob Davies
Rob Lamond
Robert Csondor
Robert Mclaren
Rod Brasington
Roli Barker
Rosie Longden
Roumpini Perakaki
Sahil Khan
Sally Leech
Sam Jones
Sam Walker
Samantha Stewart
Samia Badani
Samra Said
Sarah Kostense-Winterton
Sarah Roxby
Sarah Stevenson-Jones
Sarah Walker-Smith
Sasha Deepwell
Sean Lawless
Sean Smith
Seyi Obakin
Shamez Alibhai
Shannon Conway
Shauna Morton
Shelley Hathaway-Batt
Sherelle Fairweather
Sian Griffiths
Siobhan Weightman
Sir Michael Lyons
Solitaire Pritchard
Solveig Råberg Tingey
Sorcha Edwards
Stephen Delahunty
Stephen Devine
Stephen Henesy
Stephen Teagle
Steve Bolton
Steve Gallant
Steve Hepworth
Steve Johnston
Steve Quartermain CBE
Steven McIntyre
Steven Wilding
Stuart Darroch
Stuart Edwards
Stuart Payne
Suresh Lal
Suzanne Benson
Suzanne Blakley-Taylor
Syreeta Robinson-Gayle
Tanique Daley
Tara Gbolade
Tara Gunn
Theresa Okolo
Thom Shackleford
Tim Mills
Tim Reid
Tim Weightman
Toby Lloyd
Tom Chance
Tom Dobson
Tom Lipinski
Tom Robins
Tom Shaw
Tom Woolley
Tony Woods
Toria Buzza
Tracy Brabin
Tracy Harrison
Trina Chakravarti
Val Scollen
Vasmi Marupudi
Vicky Spratt
Victoria McDonald
Violet Pugh
Woodren Brade
Wyn Evans
Yẹmí Aládérun
Yinka Bolaji
Zain Hafeez
Zoë Hingston
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