Conference programme 2024

UnlockNetZero - Open to all

Tenant and Resident Engagement - Open to all

Knowledge - Open to all

Insight - Open to all

PfH Live - Open to all

Networking and fringe – Open to all

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UnlockNetZero - Open to all

The Fringe Festival - Open to all

Knowledge - Open to all

Tenant and resident engagement - Open to all

Insight - Open to all

Pfh Live - Open to all

TSA and Housing LIN - Open to all

Networking and fringe – Open to all

Mon 24-Jun-2024

NO SESSION AVAILABLE

14:00 - 17:00

Networking and fringe – Open to allStudy tour

Tue 25-Jun-2024

NO SESSION AVAILABLE

09:30 - 10:15

UnlockNetZero - Open to allMaintaining a net zero transition plan amid economic uncertainty

Speakers

Tim Weightman

Chief investment officer

Places for People

Jacqui Bateson

Managing director

HACT

Andy Cameron-Smith

Editorial director

Unlock Net Zero

09:30 - 10:15

Tenant and Resident Engagement - Open to allCo-production and how to achieve meaningful power sharing

Speakers

Toria Buzza

Head of community and tenant engagement

ForHousing

Janette Ball

Tenant and scrutiny partner

ForHousing

Helen Wild

Tenant and scrutiny partner

ForHousing

Claire Blacka

Independent consultant and former head of customer engagement

Home Group

09:30 - 10:15

Knowledge - Open to allData & AI to improve productivity & tenant engagement.

Speakers

Jon Portlock

Cloud director

Digital Space

Akanksha Sheoran

AWS for Data & EMEA Public Sector

Amazon Web Services

10:00 - 10:30

PfH Live - Open to allRegulation from 2024 onwards – what the Social Housing Regulation Act means for landlords

10:30 - 11:15

UnlockNetZero - Open to allIntegrating retrofit within strategic asset management

Speakers

Richard Hughes

Partnership development director

Mears Group

Liz Davenport

Property sustainability director

Anchor

Stephen Devine

Director of assets and sustainability

Wheatley Group

10:30 - 11:15

Tenant and Resident Engagement - Open to allSupporting tenants through the cost of living crisis – what interventions are making a difference?

Speakers

Tom Robins

Chief executive

Switchee

Eadaoin Kelly

Senior community partnership manager

The Guinness Partnership

Matt Foreman

Executive director of customer service

L&Q

10:30 - 11:15

Knowledge - Open to allWater and nutrient neutrality for planning permission

Speakers

Caroline Gray-Mason

Director of water services

Cenergist Ltd

Edward Barnes

Strategic advisor

Cenergist Ltd.

11:00 - 11:30

PfH Live - Open to all‘Our new energy system and Zero Bills - What has changed? What is coming? How do we ensure the poorest aren’t left behind?’

11:30 - 12:00

UnlockNetZero - Open to allHow can I become a climate solutionist?

11:30 - 12:15

Tenant and Resident Engagement - Open to allHow can tenant board members add value to the governance of an organisation?

Speakers

Alison Inman

Board member

Saffron Housing Trust, Tpas and HDN

Maureen Bristow

Chair of tenants’ forum

Hull City Council

James Heneghan

Tenant scrutiny panel member

Torus

Milcah Walusimbi

Tenant board member

St Leger Homes of Doncaster

11:30 - 12:15

Knowledge - Open to allFuture-proofing Housing: Strategies for Strategic AI investment in Social Housing

Speakers

Andrew Buckels

Sector specialist in social housing

Waterstons

Alex Bookless

Technical director

Watersons

James Bell

Head of data & AI

Waterstons

Hannah Francis

Executive data and analytics consultant

Waterstons

11:30 - 12:15

Insight - Open to allThe future of property services 2024 and beyond – revolution or evolution

Speakers

Elaine Middleton

Strategic account director

Mobysoft

Michael Ryan

Head of property services

Raven Housing

Jonathan Fletcher

Director of property services

Karbon Homes

Natalie Tuer

Head of product

Mobysoft

12:00 - 12:30

PfH Live - Open to allGovernment strategy for MMC

12:15 - 13:00

UnlockNetZero - Open to allDigging into property data to deliver carbon and cost savings

Speakers

Julie Godefroy

Head of net zero policy

CIBSE (Chartered Institution of Building Services Engineers)

Arturo Dell

Associate consultant

Convene

John Fisher

Chief executive

CHIC

Tom Woolley

Smart product and strategy director

Metis

12:30 - 13:15

Tenant and Resident Engagement - Open to allAmplifying the voice of ethnically diverse communities

Speakers

Suresh Lal

Partner, head of social housing

Odgers Interim

Jaimini Bharakhada

Chair and resident

Belgrave Neighbourhood Co-operative Housing Association

Tanique Daley

Resident engagement officer

Mosscare St Vincent's Housing

Patrick Penny-Annang

Community development and engagement officer

London Borough of Brent

12:30 - 13:15

Knowledge - Open to allTransforming contact centre operations – Fournet and Your Homes Newcastle's success story

Speakers

Alan Linter

Group consulting director

Fournet

13:30 - 14:15

Knowledge - Open to allEnsuring best value on your energy contracts: the challenges facing housing associations

Speakers

Dan Pardesi

Chartered energy manager

Inenco

13:45 - 14:30

Tenant and Resident Engagement - Open to allExploring innovative methods of resident engagement

Speakers

Jacob Howell

Head of sales

Prodo

14:00 - 14:30

PfH Live - Open to allHealthy homes for a healthier ageing population

14:15 - 15:00

UnlockNetZero - Open to allMaking space for nature in the public realm

Speakers

James Glass

Director of NHG places

Notting Hill Genesis

Jo Gay

Head of environment

Southend-on-Sea City Council

Andy Cameron-Smith

Editorial director

Unlock Net Zero

14:30 - 15:15

Insight - Open to allLofty Ambitions: Forget About Insulating Your Eaves Junction

Speakers

Dr Alex Boote

Production innovation manager

ARC Building Solutions

Jim Parker

Leeds Beckett University

Reader

Kenny Maclachlan

Technical sales manager

ARC Building Solutions

14:45 - 15:30

Tenant and Resident Engagement - Open to allDifferent not less: improving understanding of neurodiversity to better engage residents

Speakers

Jon-Thorbjorn-QBCTFC Alansbur-W-Macbyrne

Disability consultant and Stockport social housing tenant

Chloe Tilford

Senior consultant

Housing Diversity Network

15:00 - 15:30

PfH Live - Open to allPractical updates for HA’s delivering MMC now

15:15 - 16:00

UnlockNetZero - Open to allDefining the golden thread of retrofit across the whole built environment

Speakers

Charis Beverton

Partner

Winckworth Sherwood LLP

Claire Hedley

Head of climate change

Historic England

Jade Lewis

Chair

Energy Capital

John Milner

Equity artner

Baily Garner

15:30 - 16:15

Knowledge - Open to allHow to get planning consent for your affordable housing scheme and why it's so difficult to achieve'

Speakers

Robert Csondor

Managing director

RCA Regeneration Ltd

Sian Griffiths

Director

RCA Regeneration Ltd

15:45 - 16:30

Tenant and Resident Engagement - Open to allClosing the loop: demonstrating the results of effective tenant engagement

Speakers

Paul Earnden

Fuelius

Managing director

Tim Mills

Involved tenant

Ongo Homes

Wed 26-Jun-2024

NO SESSION AVAILABLE

09:00 - 17:30

Networking and fringe – Open to allHousing 2024 Jobs Fair

09:30 - 10:15

UnlockNetZero - Open to allWhere does the climate crisis sit on the political agenda?

Speakers

Ioanna Mytilinaiou

Programme director, sustainability

BusinessLDN

Charles Wood

Deputy director, policy

Energy UK

James Ealey

Executive director

Consortium Procurement

09:30 - 10:15

Knowledge - Open to allThe data governance timebomb… and the 10 golden rules for defusing it

Speakers

Colin Sales

Chief executive officer

3C Consultants

09:30 - 10:15

Insight - Open to allFuture-proofing payment infrastructure: Embracing technology trends for long-term success

Speakers

Jonathan Stanton-Humphreys

Commercial director

Allpay

Mike Doherty

Head of product

allpay

Bill Williams

Chief revenue officer

Voicescape

09:30 - 10:15

Tenant and Resident Engagement - Open to allTaking action to tackle stigma in social housing

Speakers

Nic Bliss

Campaign director

Stop Social Housing Stigma

Lynne Brosnan

Chair

Stop Social Housing Stigma National Committee

Dr Mercy Denedo

Assistant professor and co-author of 'Challenging and tackling social housing stigma'

University of Durham

Professor Amanze Ejiogu

Professor of accounting, society and accountability and co-author of 'Challenging and tackling social housing stigma'

Sheffield Business School, Sheffield Hallam University

10:00 - 10:30

PfH Live - Open to allThe Procurement Bill: how to prepare for the new procurement regime

10:30 - 11:15

UnlockNetZero - Open to allNudge theory: shifting the way people live, work and socialise

Speakers

Geoff Parkinson

Director of procurement

Fortem

Libby Kerman

Sustainability manager

Lincolnshire Housing Partnership

Hannah Howard-Jones

Director of asset management

Home Group

Rachael Orr

Chief executive

Climate Outreach

10:30 - 11:15

Tenant and Resident Engagement - Open to allDebate: should you incentivise tenant engagement through financial or other rewards?

Speakers

James Green

Founder and chief executive

Public Life

Fiona Brown

Involved resident

Progress Housing

11:00 - 11:30

PfH Live - Open to allDelivering long term strategies around sustainability and lessons learnt

11:30 - 12:15

UnlockNetZero - Open to allLocal approaches to heat decarbonisation

Speakers

Brian Horne

Senior insights & analytics consultant

Energy Saving Trust

Ellis Maginn

Head of specification & business development

Recoup

11:30 - 12:15

Tenant and Resident Engagement - Open to allTurning insight into improvement

Speakers

Pete Daykin

Chief executive

Wordnerds

Jonathan Cox

Director of Data and Business Intelligence

Housemark

11:30 - 12:15

Knowledge - Open to allPioneering innovation – Doing radically different things at north star housing group

Speakers

Alex Waterston

Associate director of innovation and leadership

Waterstons

Andrew Blance

Innovation consultant

Waterstons Ltd

Sean Lawless

Assistant director of technology and innovation

North Star Housing Group

11:30 - 12:15

Insight - Open to allTransforming service delivery in social housing: The promise and challenges of AI

Speakers

Chris Fleck

CT&PO

Mobysoft

Ian Kelly

Director of digital innovation

Plus Dane

Siobhan Weightman

Board member

WISH (Women in Social Housing)

12:00 - 12:30

PfH Live - Open to allTransformative placemaking for thriving & healthy communities

12:30 - 13:15

UnlockNetZero - Open to allBoard level engagement and environmental risk mitigation

Speakers

Jon Slade

Director

Campbell Tickell

Donna Williams

Group director - sustainability

Sanctuary

Arturo Dell

Associate consultant

Convene

12:30 - 13:15

Tenant and Resident Engagement - Open to allAwaab's Law: what are the implications for landlords and tenants?

Speakers

Andrew Sturgess

National specification manager

Aico

Charlotte Todd

Property director

Eastlight Community Homes

Joanne Jackson

Eastlight resident and resident design officer

Eastlight Community Homes

12:30 - 13:15

Insight - Open to allHow to improve two-way engagement with vulnerable customers - know your customers better

Speakers

James Batchelor

CEO and Founder

Alertacall

Kate McArdell-Broome

Assistant Director of Customer and Neighbourhoods

Johnnie Johnson Housing

Claire Bailey

Head of innovation

Places for People

13:30 - 14:15

Insight - Open to allBreaking the mould in housing arrears: How Voicescape customers are reducing debt within a sector where it's rising

13:35 - 14:05

UnlockNetZero - Open to allFunding for domestic buildings: Looking ahead to Social Housing Decarbonisation Fund Wave 3

Speakers

Selvin Brown MBE

Director, net zero building domestic

Department for Energy Security and Net Zero

13:45 - 14:30

Tenant and Resident Engagement - Open to allEngaging disabled tenants and empowering independence through accessible housing

Speakers

Cathy Smith

Resident and chair of joint strategic impact group

Habinteg Housing Association

Nick Worboys

Director of growth, development and sales

Longhurst Group

Holly Holder

Deputy director for homes

Centre for Ageing Better

14:15 - 15:00

UnlockNetZero - Open to allMeeting the demand for retrofit skills and supply chains

Speakers

Rebecca Rieley

Head of communities and projects

HACT

Brian Berry

Chief executive

Federation of Master Builders

Stewart Little

Chief executive

IRT Surveys

David Pierpoint

Chief executive

The Retrofit Academy CIC

14:30 - 15:15

Knowledge - Open to allWater and nutrient neutrality for planning permission

Speakers

Steve Johnston

Head of business development - water services division

Cenergist Ltd

Edward Barnes

Strategic advisor

Cenergist Ltd.

14:30 - 15:15

Insight - Open to allRaising the bar: Navigating new consumer standards in social housing

Speakers

Elaine Middleton

Strategic account director

Mobysoft

Ian Haworth

Housing services director

Sanctuary

Kathryn Fox Rogers

Managing director

Johnnie Johnson housing

14:45 - 15:30

Tenant and Resident Engagement - Open to allHow will Artificial Intelligence transform the resident experience in 5-10 years time?

Speakers

Andrew Teacher

Advisor, entrepreneur and host of PropCast

Gareth Iveson

Regional specification manager

Aico

Sherelle Fairweather

Digital strategy lead

Manchester City Council

15:15 - 16:00

UnlockNetZero - Open to allA clean and sustainable water supply for all

Speakers

Dan Lintell

Sustainability manager

Triton Showers

Ben Earl

Head of sustainability

Abri

15:30 - 16:15

Knowledge - Open to allYou’ve got some feedback, so what?

Speakers

Sam Walker

Senior account executive

Upland Rant & Rave

Andy Scott

Principal solutions consultant

Upland Rant & Rave

15:45 - 16:30

Tenant and Resident Engagement - Open to allCommunity-led housing developments

Speakers

Claude Hendrickson

Community led housing advisor and ambassador

Community Land Trust

16:30 - 17:30

Networking and fringe – Open to allHousing 2024's networking drinks celebrating Inside Housing's 40th birthday

Thu 27-Jun-2024

NO SESSION AVAILABLE

09:30 - 10:15

UnlockNetZero - Open to allSocial Housing Decarbonisation Fund: lessons learnt from delivery to date

Speakers

Caroline Withey

Programme director for Social Housing Decarbonisation Fund

Department for Energy Security and Net Zero

Rod Brasington

Chief executive

Prosper

Ian Cartledge

Business development manager

E.ON

Anees Mank

Programme and policy lead - retrofit

Greater Manchester Combined Authority

09:30 - 10:15

Tenant and Resident Engagement - Open to allSupporting the mental health and wellbeing of tenants

09:30 - 10:15

Knowledge - Open to allDelivering retrofit: what approaches are making it happen?

Speakers

Anne-Marie Ratcliffe

Key relationship manager

Sero

Kathryn Hulkes

Programme lead

Sovereign Network Group

09:30 - 10:15

Insight - Open to allProactive in passive fire protection: How fire stopping fits into retrofit

Speakers

Dr Alex Boote

Production innovation manager

ARC Building Solutions

Neil Weeks

CEO

ARC Building Solutions

George Danzey-Smith

Director of commercial & technical

ARC Building Solutions

10:30 - 11:15

UnlockNetZero - Open to allUnderstanding whole life cycle carbon in a changing climate

Speakers

George Agyekum-Mensah

Head of division of construction, property and surveying

LSBU

Andrew Carpenter

Chief executive

Structural Timber Association

11:30 - 12:15

UnlockNetZero - Open to allMinimum energy efficiency standards: improving health outcomes through decarbonisation

11:30 - 12:15

Tenant and Resident Engagement - Open to allIntegrating the resident voice into building safety

11:30 - 12:15

Insight - Open to allUsing location and GIS to drive insight in social housing

Speakers

Isabel Clouting

Customer success manager - housing lead

Esri UK

11:30 - 12:15

Knowledge - Open to allThe smart way to combat condensation, damp, mould & disrepair

12:30 - 13:15

UnlockNetZero - Open to allDudley: net zero neighbourhood case study

12:30 - 13:15

Tenant and Resident Engagement - Open to allEngaging and supporting younger residents and care leavers

Speakers

Meghan Roach

Director of operations

New Horizon Youth Centre

12:30 - 13:15

Knowledge - Open to allDramatically improving the handling of Repairs enquiries

Speakers

Jim Perren

Technical relationship manager

Omfax

Paul Ancill

Customer services consultant

Omfax Systems Limited

13:30 - 14:15

Insight - Open to allA masterclass: The benefits of external wall insulation (EWI)

Speakers

Matthew Allen

Head of sales - building finishing

Sika Ltd

Suzanne Blakley-Taylor

Technical manager

Sika Ltd

Jason Bowden

Specification manager

Sika Ltd

13:45 - 14:30

UnlockNetZero - Open to allDecarbonising the energy system

Speakers

Tom Woolley

Smart product and strategy director

Metis

14:30 - 15:15

Knowledge - Open to allData-driven decision making: Minimising risks in real-time

Speakers

Andy Greenhorn

Sales director

Vericon Systems

15:00 - 17:00

Networking and fringe – Open to allBuild to rent - Study tour

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