According to the Regulator of Social Housing, repairs and maintenance spending is growing at a faster rate than income from social housing lettings.

This session will explore whether social landlords can continue to maintain this level of investment and how service transformation can help. 

A panel will discuss opportunities for streamlining services as well as improving data about housing conditions. They will also consider what repairs excellence looks like in the face of rising expectations.

How do you strike the right balance between planned and responsive repairs? And how do you adjust policies and standards to reflect a sustainable balance between quality and affordability?