With domestic energy debt soaring to £3.85bn and over 75% of households lacking a repayment plan, the importance of accurate and timely resident data has never been greater. This session delves into how reliable data can drive effective billing strategies and prevent escalating debt.

• Understand the impact of delayed or inaccurate data on account setup and arrears
• Identify the most problematic data fields for housing providers and suppliers
• See how debt escalates when resident data isn’t shared quickly
• Learn which behaviours lead to better outcomes
• Explore opportunities unlocked by high-quality data, including broader service offers
• Essential insights for housing and energy professionals alike.