Wordnerds

Trying to improve tenant satisfaction but don’t know how? Struggling to understand the root cause of your complaints? Wordnerds are doing all these things - and more - for Sovereign, Guinness Partnership, Riverside & One Housing Group, and countless others. Using AI, Corpus Linguistics and Data Science, our customer feedback analysis services help HAs to tackle their big customer feedback analysis issues. Aggregate all your data including surveys, complaints, call centre transcripts, agent notes, reviews, social media comments. Produce robust, actionable insights to improve your tenants lives.